Aurora

She is one of Chitosehttps://anilist.co/character/137515/ChitoseKaginojis maids. She is usually serious and coldminded. Probably the exact opposite personality of Charlottehttps://anilist.co/character/137517/Charlotte: the second maid of Chitosehttps://anilist.co/character/137515/ChitoseKaginoji. She always appears with Charlottehttps://anilist.co/character/137517/Charlotte and she usually tries to stop her from being too impulsive. Source: Tonikaku Kawaii Wikia